574-286-9386 Available 24/7

Frequently Asked Questions

Answers to Common Electrical Questions.

Is there a fee for estimates?

We charge a standard $89 service call fee to come to your home or business, assess the situation, and provide a professional diagnosis or quote. If you choose to proceed with the work, this fee is credited toward your final bill.

Are you licensed and insured?

Yes. SwitchBack Electric is fully licensed to perform electrical work in St. Joseph (South Bend/Mishawaka), Elkhart, and LaPorte counties. We carry comprehensive liability insurance to protect our clients and our team.

Do you do commercial work?

Absolutely. A large portion of our business is commercial service, including lighting retrofits, conduit runs, and equipment connections for businesses in Northern Indiana.

How soon can you get here?

We prioritize emergency calls and active outages. For non-emergency projects, our lead times typically range from a few days to two weeks depending on our current schedule. Call Lindsay at 574-286-9386 for the most accurate availability.

Do you install customer-supplied parts?

We generally prefer to supply our own parts (breakers, wire, outlets) to ensure they are genuine, high-quality components that we can warranty. However, we are happy to install customer-supplied light fixtures or ceiling fans.